1. Custom Product Policy

Every magazine is custom-made from customer-provided photographs and copy. Because of this, completed custom orders cannot be returned for general change of mind.

2. Cancellation Window

Cancellation requests must be raised before the order enters design, printing, or binding. Once production starts, cancellation may no longer be possible.

3. Damage or Misprint

If your order arrives damaged or contains a verified manufacturing issue, contact support with photos or an unboxing video so the team can review replacement eligibility.

4. Refund Settlement

Approved refunds are processed back through the original payment method according to payment gateway and bank timelines.